Terms and Conditions

The following Terms & Conditions apply to all patients and users of Laurie Arias Skin Clinics. By accessing our website and visiting our clinics, you accept these terms and conditions.

Consultation Fees

Laurie Arias charges a fee of £150 for a full, in-depth, facial medical consultation.
  This charge reflects Laurieʼs expertise, experience and the length of the consultation time.

We require the consultation payment at the time of your booking.

Please note your consultation fee is non-refundable unless the consultation is cancelled within 48 hours prior to your appointment.

If you fail to attend an appointment you will not be entitled to a refund.

Consultation fees are not redeemable against treatments.

Consultation fees may be paid over the phone or in person at one of Laurieʼs clinics.

Cancellations and re-bookings can be made via email, telephone or in person.

Please note: Laurie does not administer treatments to under-18s.

Payments

Full payment on the day please.  Most major credit and debit cards are accepted.
 We regret we cannot accept payment by American Express, PayPal or Cheque.

Refunds

Laurie does not offer refunds on treatments or skincare.

Booking & Cancellations

Bookings are taken over the telephone 07810 213726 or by email at julie@lauriearias.co.uk

Bookings are on a first come, first served basis.

You will receive confirmation of your booking to your preferred method of communication; by email or by text message to your mobile.

You will also be sent a reminder of your appointment two days beforehand via our booking system.

Patients should notify us by email or phone of any cancellations at least 48 hours prior to their appointment. A cancellation charge of £150 will be due for missed appointments or cancellations giving less than 48 hours notice.

If you arrive late for your appointment, you may run the risk of not being seen due to inconveniencing other patients and their allotted appointment time.

You will be given a full medical booklet that needs to be completed prior to treatment. Laurie will not be held responsible for any medical information that has not been disclosed.

If you are travelling up to 48 hours after your treatment, please make this known to Laurie, as treatment may not be able to go ahead.

If you have young children that you will be bringing into clinic with you, please can you make Laurie or Julie aware prior to your appointment. All children must have an adult with them.

Laurie requires all patients to refrain from drinking 24 hours prior to their appointment.

Treatment reviews

Reviews are discretionary. Laurie reserves the right to decide if a review is medically required and will offer a FaceTime review to ascertain if more treatment is needed.

All reviews must be seen within 4 weeks of treatment. Any review requests between 4-6 weeks following initial treatment will incur a charge.

Complaints

Complaints can be made by email or telephone to the contact details provided on this website.

Treatments and Services by Laurie Arias

Laurie Arias offers treatments and services as listed on the website.

While we take great care to ensure the information given is accurate at all times, errors and omissions may occur.  Laurie reserves the right to amend any of the services and associated information as listed on the website.

Ownership of the website

All material contained in this site is the Intellectual Property of Laurie Arias Skin Clinics or is under licence from third party owners.

Contact us

Julie Fell, Practice Manager to Laurie Arias, on 07810 213726, or email julie@lauriearias.co.uk